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FAQs

How can I access the full texts of the articles in your journal ?

If you have a paid subscription for the current year you may consult and download articles.

What does a subscription include ?

Our 6 regular issues and all supplements sent to you by mail and full access to the archives of Clinical and Experimental Rheumatology On-line (full text).

What does registering entail

This is a "one time only" operation; register once and you will have continual access to our Tables of Contents and abstracts. All we ask is your name and e-mail address. None of this information will be distributed to any third parties; it will be used by us in this office to monitor usage patterns.

Can I request that no material be sent to me by email ?

Definitely; any such preferences will be respected.

What are all these code numbers ?

To log on you will need your:
User name: chosen by you when you registered as a site visitor (case sensitive). Note: This is a fixed datum and can only be changed by writing to us.
Password: generated by us and sent to your e-mail address when you registered. This can be changed at any time click "Modify my data" on the menu bar.
Reader Password: generated by us and sent to your e-mail address when you registered. This password do not permit change in the user data and is useful for institutional subscription for distribution to readers. This can be changed with autentication by username and first password.

If you have a subscription, to activate access to the journal on-line you will need:
Subscriber Nº:The 1-4 digit number on the first line of your mailing label
Mailing label name: Your subscriber name, as it appears on the SECOND line of your mailing label.
 

I have a subscription to Clinical and Experimental Rheumatology for the current year. How do I activate my free access to the journal on-line (full text) ?

Return to our Home Page and click on "Activate your ON-LINE SUBSCRIPTION". Click on PERSONAL or INSTITUTIONAL as appropriate, and a simple form will appear. To fill this out you will need to refer to the mailing label of a recent issue.
PERSONAL SUBSCRIPTION
Subscriber Nº: The 1-4 digit number on the first line of your mailing label.
Mailing label name:The name that appears typed in CAPITAL LETTERS on the second line of your mailing label. NOTE: This is usually the subscriber's last name. First names (upper + lower case) or initials should be ignored. Type this name EXACTLY as it appears on the mailing label - upper case, with any hyphens or apostrophes.

Examples:
ROSSI (not Mario ROSSI)
SMITH (not J.E. SMITH)
BELLUNO' (not Giovanni BELLUNO)
DE ESTE-SMITH (not DE ESTE SMITH)

If you are having trouble, please send us an e-mail (include your name, address, and subscriber number) and we will try to resolve the problem as quickly as possible. If you placed your order through a subscription agency you may have to contact them or us to obtain your subscriber nº.

INSTITUTIONAL SUBSCRIPTION
Subscriber Nº: The 1-4 digit number on the first line of your mailing label.
Mailing label name:The name that appears typed on the second line of your mailing label. Ignore any part of the name in caps that continues onto the third line.
Type this name EXACTLY as it appears on the mailing label - case sensitive with any hyphens, full stops, commas, apostrophes and/or spaces.

Examples:
EULAR Publishers
BIBLIOTHEQUE DE LA FACULTE' DE ARG 35533 CIEN. FARM-22
CENTRO DE DOCUE INF
UNIVERSITA' DEGLI STUDI DI ANCONA
JONES & LEE INSTITUTE
ROYAL YORK HOSPITAL - IMVS
DANMARKS NATUR- og

If you are having trouble, please send us an e-mail (include your name, and all of the information that normally appears on your mailing label) and we will try to resolve the problem as quickly as possible. If you subscribe through a subscription agency you may have to contact them or us to obtain your subscriber nº.
An username can access in two different ways. The first is for the administrator of the account and can be accessed by username and first password. This person can modify account data and read articles in PDF format. The second is for the readers. These persons can only read articles in PDF format without modify account data.
We do not have IP address autentication system.

My mailing label doesn't have a subscriber number on it. What should I do ?

Please send us an e-mail with all the information on your mailing label so that we can track down your file.

Our library/institution has a subscription to your journal. How can I download articles ?

Ask the person responsible for your serials collections. She/he will have activated an on-line subscription which entitles your institute to access our archives by means of a user name and reader password system.

With an institutional subscription, what are we entitled to and how do we get it ?

An institution subscription includes access to Clinical and Experimental Rheumatology On-line (full text) and a total of 2000 articles may be downloaded during the course of the calendar year. An authorised representative in charge of the serials collections of the institution must activate this service. First, register as a site visitor. Log on. Then activate the institutional on-line subscription.

I have renewed my subscription for the current year. Do I have to re-activate my on-line subscription ?

Yes, you do. Just go to the page "Activate your ON-LINE SUBSCRIPTION" and go through the same procedure that you followed last year, typing in your Mailing Label Name and Subscriber Number.

What exactly are "clicks" ?

If you have a subscription for the current year, you may download a limited number of articles (pdf files of the full text). With a personal subscription you may download a total of 200 articles. If you have an institutional subscription, users may download articles for a total of 2000 times. Usage is monitored. Each time a user "clicks" on a pdf file to download it, this is counted. You can check how many clicks you have left by checking your Status on the Menu Bar.

How can I modify my password or user name ?

You can change your password by clicking on "Modify my date" on the Menu bar. The user name cannot be changed.

 

I've done registration but when i log on system i receive: username not exist message

If you do not log on within 24 hours from registration the data input will be automatically cancelled.

If you need help or have any other questions, please send us an e-mail.